Privacy Policy

Last Updated: March 2026

Welcome to EyeVivid. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

• Personal identification information (name, email address, shipping address, phone number)
• Payment information (processed securely via third-party payment providers)
• Order details and purchase history
• Device information (IP address, browser type, time zone)
• Cookies and usage data

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Provide customer support
• Improve website performance and user experience
• Prevent fraud and enhance security
• Send order updates and marketing communications (with consent)

3. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

You may exercise these rights by contacting us using the details below.

4. CCPA Privacy Rights (California Residents)

California residents have the right to:

• Know what personal data we collect
• Request deletion of personal information
• Opt out of data selling (we do not sell personal data)

5. Cookies

We use cookies and similar tracking technologies to improve browsing experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings.

6. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website analytics providers
• Email marketing services

These partners process data solely to perform services on our behalf.

7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

9. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: support@eyevivid.com
Website: www.eyevivid.com

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page.